As devastating wildfires continue to impact Los Angeles County, staying connected is critical for affected communities. To support those in need, Charter Communications has unlocked over 35,000 Spectrum WiFi access points in public spaces across Southern California.
This initiative ensures free access to Spectrum’s WiFi hotspots for anyone, regardless of whether they are a Spectrum Internet subscriber. Usually, non-subscribers must pay a small fee to use these access points, but Charter’s decision to waive the fee allows displaced individuals and emergency responders to maintain communication during this challenging time.
“Spectrum is part of the communities we serve, with thousands of employees who live and work across Los Angeles. The wildfires have caused extensive damage resulting in service outages, many due to preemptive power shutoffs. To help keep people connected in these impacted communities, Spectrum has opened more than 35,000 out-of-home WiFi access points to be available to all users at no cost,” said Spectrum in a statement to Secret LA. “In addition, Spectrum News 1 SoCal has lifted all authentication requirements. Customers and non-customers alike can watch Spectrum News coverage and stay informed via the Spectrum News App. When areas are deemed safe to enter, our crews will begin their efforts to restore service to all customers. As power is restored, if your Spectrum service is still impacted, we will proactively credit your account until your services are active.”
Spectrum operates more than 250,000 public WiFi access points nationwide, with thousands available throughout Southern California. To find a local access point near you, visit Spectrum’s WiFi hotspot locator here.
By making these resources freely available, Charter Communications aims to provide vital support to communities affected by the fires, ensuring that everyone has the ability to stay informed and connected when it matters most.
Additionally, the provider has also stated that it will not charge for equipment damaged or destroyed in the wildfires.